What to Do in Case of a Car Accident in Dubai: Official Procedure, Police Number, and Complete Steps
Guide in 1 Minute
A car accident in Dubai can be stressful, especially if you are a tourist or driving a rental vehicle. However, the procedure is clear and strictly regulated by the local authorities. Here is the official and detailed guide explaining how to contact Dubai Police in case of an accident and understand exactly which steps you need to follow.
Book in under 60 seconds.
No deposit options. Pay on delivery.
With Rentop, you reserve the exact car model shown. Real-time availability, clear conditions, and verified local partners.
What to Do in Case of a Car Accident in Dubai: Official Procedure, Police Number, and Complete Steps
A car accident in Dubai can happen at any time, whether you are a resident or a tourist. The correct response depends on the type of accident. In Dubai, reporting an accident is mandatory and strictly regulated by the authorities.
This guide clearly explains what to do in case of a car accident in Dubai, which numbers to call, how to obtain the police report, and how the insurance procedure works.
Official sources: Dubai Police Roads and Transport Authority
Accident with Injuries or Dangerous Situation
Call 999 immediately. Do not move the vehicles. Wait for the police and emergency services to arrive.
999 is the official emergency number in the United Arab Emirates.
Minor Accident Without Injuries
If no one is injured and the vehicles can be moved:
- Park on the side of the road to avoid blocking traffic.
- Turn on your hazard lights.
- Proceed with the official accident report.
How to Contact Dubai Police
Two official options are available for minor accidents.
Call 901, which is the non-emergency number of Dubai Police.
Use the Dubai Police App
The official app allows you to report a minor accident directly from your phone.
It is available on:
- Apple App Store
- Google Play Store
You can also report an accident through the official Dubai Police website: https://www.dubaipolice.gov.ae
You will need to:
Enter the vehicle plate numbers Take photos of the damage Describe the accident Identify the responsible driver
After submission and verification, an official digital police report is issued.
Police Report in Dubai: Why It Is Mandatory
In Dubai, no insurance company will process a claim without an official police report.
The report specifies:
- The driver at fault
- The circumstances of the accident
- The nature of the damages
Two types of reports are generally issued:
Green report: not at fault Red report: at fault
What to Do After Receiving the Report
Once you receive the report:
Contact your insurance company or rental agency.
- Submit the official police report.
- Follow the repair instructions provided. Never repair the vehicle without prior approval.
Special Case: Accident with a Rental Car
If you are driving a rental vehicle:
- Inform the rental agency immediately.
- Send them the police report.
- Follow the insurance terms stated in your contract. Financial responsibility depends on:
- The police decision.
- The type of insurance coverage selected.
- The deductible amount specified in the contract.
Quick Summary
In case of a car accident in Dubai:
Serious accident → Call 999
Minor accident → Call 901 or use the Dubai Police app
Always obtain an official police report Always inform your insurance company or rental agency
Frequently Asked Questions
Written by Rentop Team
Providing verified automotive insights since 2024. Our content is reviewed by local experts to ensure accuracy.
